To our clients:
You may be more familiar with the names Sonnenberg, Doug Mayer, Davidson and First National as your insurance agency; yet we are now the same family of companies operating under the brand of SandStone Insurance Partners.
In these uncertain times, I wanted to take a moment, as the owner of SandStone Insurance Partners, to reach out to you. First of all, thank you for granting our team members the opportunity to serve you. Additionally, we understand that you or your loved ones may be impacted by this virus whether it is a health related issue, employment issue or business ownership/operation issue. Although we are fairly optimistic that this will not be a long, drawn out event, we will all feel the effects of this for quite some time.
To our families where we insure your homes, autos and other items: If you have questions about your coverages or payment plans, please don’t hesitate to reach out to us via phone or email. We will do our very best to answer your questions and concerns in a prompt, professional manner. Even if all of your coverages are not with our firm, we will help regardless.
To our Health, Life, Disability Insurance and other related Benefits clients: In addition to the information we have disseminated to our client base, we want to be able to answer questions you may have regarding your coverage and also legislative changes that the government has put forth to help with various costs associated with this issue. Please don’t hesitate to contact us and we will direct you to the appropriate person to help give or find an answer. Again, even if all of your insurance is not with us, that does not matter at this time. We are here to help.
To our Business Clients: Many of you have questions about your coverage in various policies as well as additional areas of concern. Furthermore, some of you have expressed a significant reduction in cash flow depending on your industry. In these times, Insurance Companies will try to work with their clients regarding premium payment on a case by case basis. Although, as the agency, we can’t assure quick solutions to these types of scenarios, what we can assure is our willingness and desire to help advocate on your behalf.
In summary, we are aware that there is significant concern abound and we will keep all of you in our thoughts and prayers as well as standing ready to serve you regardless of the matter at hand.